Garden Genie

Free Shipping above ₹899 | All India Delivery
How can I track my order?

Check your Order Confirmation Email for the Shipping Tracking Information. You can also click here: Track Your Order. If the issue still persists then you can email us on or chat with us on Whatsapp +91 7850990864 by clicking here and providing your order details, we will help you.

When will my items be delivered?

We usually ship orders on the same or next day. We aim to deliver your purchases at the earliest. However, we need to know the details of your purchase and shipping destination to give you an accurate delivery time. Your orders can be tracked here. You can always chat with us on Whatsapp +91 78509 90864 and provide your order details, we will help you.

Are there any shipping charges?

Garden Genie offers free shipping for orders above ₹ 899\-. A Flat shipping charge of Rs.80/- will be charged for orders below Rs.899/-

I want to buy a larger quantity; can you provide a discount?

Yes, we will provide a discount, you can email us on or chat with us on Whatsapp +91 7850990864 and provide your order details, we will help you.

What are the payment modes available?

We accept Online Payments by Debit Card, Credit Card, Net banking, Cash on Delivery, and Bank Transfer.

If you choose Bank Transfer as the Payment Options, Please call us on +91 78509 90864 and confirm the same or send us an email on with the payment details.

Is it safe to use my credit card or debit card on your website?

Yes, it is safe. Actually, no credit card or debit card information is required to be entered on our website, you will be directed to Razorpay Safe Payment Gateway, which has been officially authorized by various banks for processing transactions.

Do you provide COD delivery?

Yes, we provide COD (Cash-On-Delivery) service.

Can I change my Billing/Delivery Address?

Mail us at or Call us at +91 78509 90864 to change your order information. Please note that after your order is shipped you cannot change any details on your order.

I do not remember both my login ID and password. How do I get it?

Please share your order number or your registered contact number at and request for your login ID & password. Your login credentials will be provided shortly.

How do I prepare the soil for my garden?

Soils are a mixture of mineral particles including clay, sand and silt. The quality of the soil is improved by the addition of organic matter. If your soil has roots and stones, remove them. Mix your soil with organic matter such as vermicompost, cow manure, neem cake before you start your gardening process. Alternatively, you can also use our potting soil mix which contains everything a plant needs from nutrition to moisture retention.

How often do I need to water my plants?

Watering indoor and outdoor plants is necessary. Some plants need frequent watering than other plants. If the plants that you grow get more sunlight, then these plants need to be watered more frequently.

In how much time will I get the result?

Results depend on a variety of factors, such as exposure to sunlight, right dosage of fertilizer etc. The Result will depend on what fertilizer has been used and how.

How can I post reviews?

Your reviews not only matter to us but provide an insight to fellow gardeners as well. Here are tips for writing product reviews. It's always better to review a product you have usedProvide a relevant, unbiased product overview.

List all the pros and cons of the product. Make sure you write a review that stays consistent even after years, provide facts to back up your opinion. Do not provide inaccurate information. If you're not sure, research. Be creative but stay on topic.

You can send your reviews to with your Order Id reference so we can upload your review accordingly.

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